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At Next Generation Wireless, we understand you, the customer, are our biggest asset. We promise to extend the same impeccable customer service, to both new and existing customers, by having a sincere understanding of your wants and needs. We are committed to providing you a hassle-free, pleasurable, and informative experience. At Next Generation Wireless, our business is not to offer products, but to offer solutions.
Next Generation Wireless is in the business of providing exemplary customer service, high quality cellular products, and an outstanding wireless network through our partnership with US Cellular. We offer a wide array of cellular plans, telephones, and wireless accessories for every customer. Come in to one of our locations near you and give us the opportunity to provide above and beyond customer service for your next wireless transaction.
Company History
Next Generation Wireless was founded in 2001, by Bill Bradford, when he was given the opportunity to break away from U.S. Cellular corporate in which he was employed for six years as a Business to Business Sales Associate in Cedar Falls, Iowa. Throughout his time of employment at U.S. Cellular, Bradford was regularly ranked as one of the top ten selling associates in the company and in 2000, was ranked the number one selling associate in all of U.S. Cellular. Next Generation Wireless began with two retail locations in Iowa and has grown to 12 locations in Iowa and Illinois and is recognized as one of the top U.S. Cellular exclusive agents in the country and by INC. Magazine as one of the 5,000 fastest growing businesses in the United States. Next Generation Wireless is lead by a strong management team that have extensive knowledge in wireless communications, sales, marketing, human resources and financial management that have successfully positioned us for continued growth.
Founder, Bill Bradford takes tremendous pride in the fact that he has built a company with a strong foundation of superior customer service, a positive and fun work environment and believes in being involved in the communities we live and work. It is these qualities that have helped Next Generation Wireless to retain a large loyal customer base and regularly be recognized on the local and national level.
Next Generation Wireless’s focus is on you the customer; making sure your experience is the Ideal Customer Experience (ICE) every time you walk into one of our locations. Our business model is very simple: effective leadership plus satisfied associates plus satisfied customers equals business results. Our leaders provide the tools and training to our front line associates and empower them to make sound business decisions on behalf of you the customer, which produces profitable business results. Together with other core values like honesty, respect, diversity, and pride, we have positioned ourselves apart from other wireless carriers in focusing on what really matters, you the customer.
Awards & Recognition
Inc. 5000 America’s Fastest Growing Private Companies (#3863 for 2010)
Inc. 5000 America’s Fastest Growing Private Companies (#3265 for 2009)
Inc. 5000 America's Fastest Growing Private Companies (#3331 for 2008)
Top 20 Cedar Valley Employer's of Choice (#15 for 2010)
Top 20 Cedar Valley Employer's of Choice (#7 for 2009)
Top 20 Cedar Valley Employer’s of Choice (#5 for 2008)
Top 25 Cedar Valley Employer’s of Choice (#18 for 2007)
The Courier’s Best of Best Cell Phone Dealer, Honorable Mention for 2010
The Courier’s Best of Best Cell Phone Dealer for 2009
The Courier’s Best of Best Cell Phone Dealer for 2008
Charities/Organizations We Contribute To
Junior Achievement of Eastern Iowa
American Cancer Society
American Heart Association
Habitat for Humanity
Salvation Army
March of Dimes
Muscular Dystrophy Association
American Diabetes Association
Alzheimer’s Association
Iowa Heartland Habitat for Humanity
Toys for Tots
Catholic Worker House
Exceptional Persons Inc.
Iowa Women’s Foundation
Ronald McDonald House of Iowa City
Pink Ribbon Run Cedar Falls, IA
Pink Ribbon Golf Classic
Hartman Reserve Halloween Hikes
Partners in Education
Magical Mix Kids
Sartori Festival of Tree
Avon Walk for Breast Cancer
University of Northern Iowa Foundation
Junior League of Waterloo-Cedar Falls, IA
Cedar Valley Food Bank
Cedar Bend Humane Society
House of Compassion - Marshalltown
Cedar Heights Elementary Partners in Education
Meals on Wheels
Aspire
Various High School Booster Clubs
 
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